Quality Commitment

Our quality mission is to build up and maintain high quality standards and a zero-defect culture in order to exceed customer satisfaction and provide myQ-initiative-logoreliable products for demanding applications across medical, analytical, industrial, transportation and telecommunications markets. By implementing the MyQ initiative, every employee is personally accountable for the quality of our products, services and processes. 

Project Management Process

Laird Thermal Systems has developed a unique Project Management Process (PMP) to ensure high quality and on-time delivery during product development and start of production. This means that quality is reviewed at every stage of the project, from designing, prototyping, testing and product manufacturing. Our dedicated team of project managers, design engineers and operational people work proactively to identify and solve any potential risks or delays. 

Quality Assurance

With our ISO 9001 certification, customers can expect a high level of quality assurance in all our operations. The certificate proves that we have a well-established quality management system with customer-oriented processes. Through regular audits we make sure our products and manufacturing sites fulfill international requirements.

Certifications            

Shenzhen, China 
ISO 9001:2015IATF 16949:2016

Liberec, Czech Republic 
ISO 9001:2015

Durham, US
ISO 9001:2015 

Gothenburg, Sweden
ISO 9001:2015 (page 2)

Find ISO 14001/ISO 45001 certificates in Environmental, Health and Safety 

We are here to Support

Our global quality team is presence in Europe, Asia and North America and can guarantee fast support to solving customer quality issues. If you have a quality issue and wish to return a product, please fill out the form provided on our return policy page. For other questions, please contact us and we will take care of your request. 

Document Downloads

Quality Policy